Governance is about the processes by which public policy decisions are made and implemented. ICT can become a catalyst to improve governance in towns and cities and help increase the levels of participation, efficiency and accountability in public urban policies, provided that the tools are appropriately used, accessible and affordable.
This book examines how ICT enabled governance is applied to urban policy design and highlights case studies, tools, methodologies, all reflecting current challenges and potential for the use of ICT in governance processes in cities.
Source: http://unhabitat.org/wpdm-package/e-governance-and-urban-policy-design-2/?wpdmdl=111394
Africa Governance - Hub 